Privacy Policy – Simply Trucks Africa
Last updated: 01/12/2025
Simply Trucks Africa (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and all individuals who interact with our business. This Privacy Policy explains how we collect, process, store and protect personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By accessing our website or submitting your personal information, you agree to the terms outlined in this policy.
- Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide Voluntarily
Name and surname
Email address
Phone number
Company name (if applicable)
Truck details when selling or enquiring
Messages and form submissions
1.2 Automatically Collected Information
Through cookies, analytics or tracking technologies:
Device and browser information
IP address
Website interaction behaviour
Pages visited and time spent on site
We do not collect financial information unless shared at your request for transaction purposes.
- Purpose of Data Collection
Personal information is collected only for legitimate business purposes, including:
Responding to enquiries and requests
Providing quotations, valuations or truck details
Facilitating the sale or purchase of trucks
Conducting business communication
Improving our website, marketing and user experience
Legal or regulatory compliance
We will not use your information for any purpose unrelated to our business services.
- Legal Basis for Processing
We process personal information on the following grounds:
With your consent
To fulfil contractual obligations
To comply with legal requirements
For legitimate business interests
You may withdraw consent at any time, unless legal retention obligations apply.
- Data Storage and Security
We take reasonable and appropriate measures to protect personal information from:
Loss or destruction
Unauthorised access
Disclosure or misuse
Alteration or damage
Digital information may be stored within WordPress, email systems, CRM platforms, secure hosting servers, or backup services.
- Sharing of Personal Information
We do not sell or distribute personal information to third parties. Information may only be shared with:
Service providers assisting in website hosting or email
Potential buyers or sellers when requested by the user
Legal or regulatory authorities if required by law
Third parties are bound by confidentiality and may not use data for any purpose other than delivery of services.
- Data Retention
We retain personal information only for as long as necessary for business, legal, or compliance purposes. Information may be archived securely for reference, auditing, or historical record.
You may request deletion of your data, subject to lawful retention requirements.
- Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Request restriction of use
- Withdraw consent
- Lodge a complaint with the Information Regulator
Contact details for the Information Regulator of South Africa:
Email: inforeg@justice.gov.za
Website: justice.gov.za/inforeg/
- Cookies and Tracking
Our website may use cookies or analytics tools to track behaviour and improve user experience. You may disable cookies in your browser, but some features may not function correctly.
- Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
- Contact Us
For privacy requests, access to personal information, corrections or removal:
Email: info@simplytrucks.africa
Phone: 060 962 0966
Website: www.simplytrucks.africa